77fbp's Privacy Policy — your information is safe with us
This policy provides a full account of how your personal information is collected on the 77fbp platform, what it is used for, and how it is kept secure.
1 Introduction & Scope of This Policy
This privacy policy applies to the 77fbp platform and serves as a formal document of our commitment to protecting the information of users in Bangladesh. When you use the 77fbp website, create an account, play games, or use sports betting services, you are considered to have agreed to the terms described in this policy.
We believe your personal information belongs solely to you. 77fbp's goal is to create a safe, transparent, and responsible digital environment where every user has full control over their information. If the rules set out in this policy change, we will update them on the website and notify users where necessary.
2 What Information We Collect
We collect certain information to operate the 77fbp platform. This information falls broadly into two categories: what you provide to us directly, and what is collected automatically from how you use the platform.
Information You Provide Directly
Information you provide when registering an account or getting in touch includes:
- Full name and date of birth (for age verification)
- Mobile number and email address
- Payment details (bKash, Nagad, or Rocket number)
- Identity verification documents (relevant details from your national ID card or passport)
- Messages you send us for support
Automatically Collected Information
Technical information collected while you use 77fbp:
- IP address and device information
- Browser type and operating system
- Time of site visits and navigation patterns
- Cookie and session data
- Login information and gaming history
3 How Your Information Is Used
77fbp uses your information only for specific and legitimate purposes. We never use your information unnecessarily. Below is a description of the purposes for which we use information:
Purposes for Using Information
- Account management: To create, verify, and maintain your account.
- Identity and age verification: To confirm that a user is 21 years of age or older.
- Financial transactions: To process deposits and withdrawals via bKash, Nagad, and Rocket.
- Fraud prevention: To ensure account security and detect suspicious activity.
- Customer support: To provide proper responses to your questions and complaints.
- Responsible gaming: To monitor your gaming behaviour and provide assistance where needed.
- Service improvement: To improve the platform's technical standards and user experience.
- Legal compliance: To comply with applicable laws and regulations.
4 Sharing Information with Third Parties
77fbp does not sell your personal information to any third party. However, limited information may be shared in certain specific cases where necessary to provide services.
When Information May Be Shared
- Payment processing: With bKash, Nagad, and Rocket to complete transactions.
- Identity verification services: With authorised technology partners for account verification.
- Legal requirements: On the basis of a court order or a lawful request from a government authority.
- Protective measures: To prevent fraud or illegal activity.
When Information Will Not Be Shared
- With any third party for advertising or marketing purposes.
- With any non-commercial organisation without your explicit consent.
- With social media platforms or data brokers.
- With any unauthorised partner or affiliated organisation.
All third parties we work with are required to comply with 77fbp's privacy standards and may only use your information for the specified purpose.
5 Cookies & Tracking Technologies
The 77fbp website uses cookies to run smoothly and to improve your experience. Cookies are small text files stored on your device.
Types of Cookies We Use
- Essential cookies: Required for the core functionality of the website; these cannot be disabled.
- Functional cookies: To remember your preferences and settings.
- Analytics cookies: To understand site traffic and usage patterns; data collected is anonymous.
- Security cookies: For session verification and fraud prevention.
You can control most cookies by changing your browser settings. Keep in mind that disabling essential cookies may cause certain key features of the 77fbp platform to stop working.
6 Data Retention & Deletion
77fbp retains your information only for as long as necessary and legally required. The retention period depends on the type of information and applicable legal requirements.
General Retention Policy
All your information is retained for as long as your account is active. Even after an account is closed, relevant information may be kept for a set period to meet legal obligations. Financial transaction records are generally retained for a longer period as they fall under financial regulations.
Requesting Data Deletion
You may request that your personal information be deleted. Please note that due to legal obligations, it may not be possible to delete certain information entirely. Contact us at [email protected] for assistance with this.
7 Data Security Measures
77fbp has put in place industry-standard technical and administrative measures to protect your information. We believe security is not optional — it is our responsibility.
Our Security Measures
- SSL encryption: All data transmissions are encrypted using SSL/TLS technology, which prevents third parties from reading the information.
- Secure servers: Your information is stored in secure data centres with multiple layers of security to prevent unauthorised access.
- Access controls: Only authorised staff may access your information for specific reasons, and all of them are bound by confidentiality agreements.
- Regular audits: Our system security is regularly tested and updated.
- Two-factor verification: An additional verification layer is used to protect account security.
We acknowledge that no digital system is entirely risk-free. However, 77fbp always strives to maintain the highest security standards and has measures in place to respond quickly to any security incident.
8 Your Rights & Choices
As a user of the 77fbp platform, you have certain rights regarding your own information. We respect these rights and are ready to help you exercise them.
Right to Access
You have the right to request to see what information of yours we are storing.
Right to Correction
You have the right to request that we correct any inaccuracies in your information.
Right to Deletion
Subject to certain conditions, you have the right to request that your personal information be deleted.
Right to Object to Processing
In certain circumstances, you have the right to object to the processing of your information.
Data Portability
The right to request your information in a structured format applies in certain cases.
Right to Restriction
In certain circumstances, you have the right to request that the processing of your information be restricted.
To exercise any of the rights listed above, contact us at [email protected]. We will respond to your request within a reasonable time.
9 Privacy Protection for Minors
77fbp is a platform strictly for adults (21+). We do not knowingly collect or process information from anyone under the age of 21. If we become aware that someone under 21 has created an account on our platform, we will immediately close that account and delete the associated information.
Age Verification Process
77fbp verifies age at the time of account registration and for financial transactions. If a user provides inaccurate age-related information, this will be considered a violation of our terms and conditions and the account may be suspended. In any suspicious case, we may request additional identity documents.
10 Changes to This Policy
77fbp reserves the right to update this privacy policy from time to time. Whenever a significant change is made, it will be published on this page. For important changes, we will contact users directly.
Stay Informed About Changes
We recommend revisiting this page periodically so you stay up to date with the latest policy. If you continue to use 77fbp after a policy change, it will be assumed that you have agreed to the updated policy. If you do not agree to the changed terms, please contact our support team to close your account.
11 Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with our support team. 77fbp is always here for you.
Email support: [email protected]
Live chat: 24 hours a day, 7 days a week
Language: Support is available in Bengali and English
Our privacy and data protection team aims to respond to your requests promptly. We believe that through transparency and open communication, we can build a safe digital environment together.
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